Tracking and the status or your Off-Grid order.
Off-Grid Knives has warehouses across the country. Your products were shipped separately and depending on any transit delays, they will arrive at different times and sometimes on a different day. Don't worry, all your products are on the way. We a
If you ordered multiple Off-Grid products, each one will likely ship separately and arrive at different times, and occasionally on a different day if there's a transit delay. You will only receive one tracking number, this is normal. If you want mu
In your shipping confirmation email, there will be a tracking link. Also, if you have an account with us, please sign in and go to "My Orders". Click "View Order" under Order Detail & Tracking. Next to the item(s) you will see the tracking number. C
Most orders are shipped the next business day after they are placed. We use either FedEx, OnTrac or Airterra for all standard shipping orders in the continental US. Orders arrive within 3-7 business days unless Two Day or Next Day shipping options
You will receive an order confirmation via email. If you did not, please check your spam folder or search your email for "Off-Grid Knives".
1. Once your order is placed, you will receive an order confirmation email which will provide your order number. 2. You can also log into your Off-Grid Knives account which will show your orders. **If you purchased as a "guest", you will not see yo
Please contact us immediately via email, [email protected]. If you contact us within 20 minutes of placing your order we can cancel and replace the order. However, once an order begins processing no changes can be made. Most orders (unless i
If you purchase an item as a Pre-Order, your order will process and be charged in full at the time of purchase. Pre-Orders will ship on or about the date mentioned on the product page to only the Pre-Order customers first before any other customer, y
To register, please follow this link, and make sure you have your Amazon order number ready as a valid order number is required.
Not at this time.
